AOL problems connecting to SOG sites

Mike McCarty · 12-16-2004, 11:38 AM

Today just before ten AM I tried to log onto the SOG forum and was denied several times. I tried to access the SOG home page and the page came up, but like before only the independent links would work from the page. Marvin M. would work, Raymond O. would not. The forum could not be reached from this home page. This is much the way I have seen it many times in the past.

I went to IE and got through straight away. I copied the links above that you had ask me to test earlier and went back to AOL. All links would bring up the home pages, but, like the SOG home page, nothing would link from the home page.

After being denied three or four times through AOL (history is that if you are denied once you will be denied forever more until you log off and back on) I logged off and back on three times and was accepted the third time. This is much the way it was in the intermittent days (not so long ago).

Cynthia Daniel · 12-16-2004, 11:24 PM

Well, I'm holding onto the hope that this was simply a result of the Southwestern Bell large telephone cable that got cut earlier today and knocked out 30,000 customers, including St. Louis Internet, which hosts Stroke of Genius and all the other sites.

Leslie Ficcaglia · 12-17-2004, 08:49 AM

Quote:

Originally Posted by Cynthia Daniel

Well, I'm holding onto the hope that this was simply a result of the Southwestern Bell large telephone cable that got cut earlier today and knocked out 30,000 customers, including St. Louis Internet, which hosts Stroke of Genius and all the other sites.

I figured there was some reason why I couldn't access SOG for most of the day! Nice to have an explanation. Everything seems good to go, now - but of course I've never tried accessing through AOL.

Mike McCarty · 12-17-2004, 11:26 AM

Quote:

Can't Find the Web Site forum.portraitartist.com
500 Unknown Host

This is what I get today.

Mike McCarty · 12-17-2004, 11:55 AM

Quote:

Learn more about Sponsored Links
Portrait Artist Joe Dea
Artist Joe Dea creates captivating Portrait Paintings from your photos
http://paintingsfromyourphotos.com

Each time I am denied I get a full page of the sort of thing you see above. This is the first one that shows up at the top of the page. Almost a windfall for this guy. Someone types in SOG and they see him at the top of the page.

Cynthia Daniel · 12-17-2004, 12:15 PM

1. At one time, Peggy B. went days and days thinking the site was down. It turned out she simply needed to clear her cache. So, if you haven't done that, please do so. Also, run AOL's autofix.

2. If this does not help, as I've said many times before, this is not a problem with St. Louis Internet and there is only so much I can do, especially since I am not an AOL client. I would suggest that you write again to the AOL Legal Deparment at [email protected].

Cynthia

Holly Snyder · 12-17-2004, 12:28 PM

Mike,

While this probably isn't the problem, if you haven't tried it it couldn't hurt. Can you access the forum from your browser by typing in the IP, http://65.127.237.190? If that doesn't work, and you are using Windows, try typing in the following from a DOS prompt; PING forum.portraitartist.com, or PING 65.127.237.190. If pinging doesn't come back with a several replies in milliseconds for the forum command, but does for the IP number command, then that most likely means your internet provider lost the domain name from their list, and needs to add it again.

Holly

Cynthia Daniel · 12-17-2004, 12:34 PM

Thanks, Holly. Yes, the contention of my isp and myself is that there is either something amiss with AOL's name servers and/or one of the isp's along the route traveled. And, one of the reasons it would come up one time and not another is that they have many name servers and rotate between them.