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Kim,
First thing is do not use that computer for anything until the files are recovered. Any use might overwrite the deleted file data corrupting it beyond recovery.
Second, get a tech support or qualified professional to help you. In older operating systems, Deleted files remain on the hard drive with only the first letter of the file name changed by substituting the question mark character ?. Changing the ? back to the letter character undeleted the file. I don't know if this convention has been retained in the newer operating systems. I suspect it has. In any case get a professional to help or call tech support of the company wwo owns your operating system to get help.
This is not a problem you want to try to solve on your own unless you are really sure of what you are doing.
Wish you success.
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